Support and FAQ


Welcome to our support page. The SapphireCoin and PayApi Escrow believes in self-support concept and therefore we have collected the most frequently asked questions below that should answer the most of the relevant questions.

Our support work on normal business days between 9-12 and proceed support tickets in the order of receiving them. In case the ticket involves technical analysis or troubleshooting, a technical/development team has to be involved during the process.

To minimize any potential delays in answering support cases, please read the FAQ first before contacting us. Thanks for your collaboration! 🙂

Please also check our partner PayApi Escrow FAQ page for their questions and answers.

Frequently Asked Questions 

Please note: We are currently updating our frequently-asked-questions based on support cases and tickets. Please visit this page prior to contacting us to minimize the queues in support answers.

Sapphire Coin (SPH) is a cryptocurrency for gaming, gambling and betting applications. It was launched in year 2017 as an exclusive currency for the unique skill-game called ClickJackpot - The One-Click Millionaire game.

The goal of Sapphire Coin is to enable people to win some of the highest prices in the history and use the coin worldwide.

Technically, Sapphire Coin is a token that is built on top of the validated Ethereum platform and the token code is based on the verified ERC20 standard. The token total token supply is fixed to 1Bn units.